Lakeshore Pedal Tours now offers trip insurance, allowing you to cancel for any reason up to 24 hours before the start of the scheduled tour for a full refund (excluding trip insurance & booking fees). Trip insurance will also allow you to receive a full refund in the event of a Severe Weather Warning from the National Weather Service during the time of your scheduled tour.
Without trip insurance, there are no refunds given for any reason, though you may receive a credit to reschedule in the event of cancellation due to a Severe Weather Warning from the National Weather Service. Further, you may reschedule your future tour under some circumstances if you give us a call at least a week before your scheduled tour.
To purchase trip insurance, simply select the add on “Trip Insurance” during checkout.
Lakeshore Pedal Tours operates rain or shine! It’s still a lot of fun- think of it as an adventure. We only cancel tours on our end if there are unsafe conditions (defined as a severe weather warning by National Weather Service).
Refunds will be made to the card used for the deposit. If the card information is no longer valid, a refund check will be mailed within seven days.
To reschedule or cancel a tour, please respond to your confirmation email asking to do so. Reschedules should include the new date and time.